Before anyone quotes a customer, a Victorian roadworthiness standard has already sorted the job. Inside the area the wipers clear, a bulls-eye or star fracture and a crack are each measured against their own separate limit: stay under it and the standard treats a competent repair as a genuine pass, even one that leaves a faint outline or a fine hairline mark where the resin went in. Cross either limit, or lose enough of the driver's own vision anywhere else on the glass, and the vehicle can't be certified roadworthy until the screen is replaced. That's not a preference either side of the counter gets to argue with. It's a measurement.
A $150 chip and a $1,200 full replacement sit at opposite ends of what this trade quotes, and the same call-out can turn into either one once the damage is actually measured. We build for windscreen repairers working Geelong's daily commuter routes through to Melbourne's busier arterial traffic.
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A stone chip isn't sorted into a repair or a replacement by feel, or by what a customer's insurer would rather pay for. It's sorted by where it sits on the glass and how big it measures once someone actually checks.
The standard's own wording, checked directly rather than summarised:
Victoria's own Vehicle Standards Information 26 (Roadworthiness requirements) sets a measured line for when a windscreen fails a roadworthy inspection: a bulls eye or star fracture over 16mm in diameter, or a crack over 150mm in length, in a single layer of glass within the area wiped by the wiper(s) fails outright; damage up to those figures is allowable provided it does not impair the driver's vision enough that the vehicle cannot be driven safely. A competently repaired chip or crack, showing only a faint outline or a fine hairline mark, passes and should not be rejected.
Checked directly against Department of Transport and Planning (Victoria), issuing Vehicle Standards Information 26 as the Secretary's own written directions under Regulation 251 of the Road Safety (Vehicles) Regulations 2021, not a private industry body's own published text. Verified 3 September 2026.
The same standard is explicit that a repair done well isn't held against a driver either: a faint outline or a fine hairline mark left where the resin went in still passes. That's the fact that makes a repair a real option here, not just a delay before a replacement gets booked anyway.
None of this is a customer's call to make, or an insurer's. It's a measurement against a public standard, settled before any money moves, which is a genuinely different shape to a private payer deciding what a job is worth after the fact.
Every one of these accounts for the same fact the section above just argued: two very different jobs come through the same enquiry, and neither of you knows which one it is until it's measured.
A site that only talks about chip repairs undersells the replacements this trade also books every week. One that only talks about replacement misses the cheaper, faster repair a lot of customers would rather hear about first. Both belong on the one page, in the order a customer actually reads them.
How we build theseRepair and replacement are two large, separately searched terms, not one phrase covering both. Built around what people actually type, suburb by suburb, not around whichever word a technician happens to prefer.
SEO and local searchA customer comparing a repair against a replacement wants to see recent finished work before they call anyone, not just a phone number. The listing has to answer both kinds of search, not the one a technician happens to book more often.
Google Business Profile managementSomeone calling about a stone chip while you're already elbow-deep in a replacement doesn't sit around for a callback. Whoever picks up next gets that enquiry instead, chip or full replacement alike, and automated follow-ups chase it down on their own schedule so it doesn't quietly disappear.
How the automation worksA job quoted as a repair and later measured as a replacement changes what the trip actually earns, well after the enquiry was first booked in. Quoting and invoicing track what a job really turned out to be, not what the first phone call assumed.
Back office supportThis project didn't find a government or industry source tying stone-chip damage to a season, and none is claimed here. The months marked above reflect Delta's own read of a measured search trend for this trade, real but modest, and nothing more than that.
Victoria keeps one list of every industry and occupation it licenses or registers, and checking it for windscreen repair, auto glass or vehicle glazing under any name turns up nothing, the most direct test a business like this actually faces.
A nearby role does sit on that list: people who buy, sell or exchange motor vehicles. Fixing or replacing the glass in one is a different job entirely, and it's absent from the list under any name. Technicians commonly hold a trade qualification for this work, but nothing found this session ties holding one to a legal requirement to trade.
Checked directly against Consumer Affairs Victoria's own published list of every industry and occupation it licenses or registers. Verified 2 September 2026.
None of these three change depending on whether the job in front of you turns out to be a repair or a replacement.
The domain, the site and the Google listing go live under your own ABN from day one. There's nothing registered to Delta to hand back if you ever move on.
Everything runs month to month, with no fixed term counting down underneath it. Ending it takes one written note, whatever job happens to be booked in at the time.
A site gets a customer found and the enquiry sent through. It can't move a measurement one millimetre either side of a limit it doesn't set, and we won't sell it as though it can.
A $150 chip repair and a $1,200 full replacement can arrive through the exact same enquiry and the exact same drive out, and until the damage is actually measured against the standard, there's no way to tell which one just rang. The cheap job still has to carry the cost of that trip either way. Run a real week through the calculator and see what that spread is actually doing to your margin.
Job profitability calculatorDelta Infotech Pty Ltd has an ABN you can search and a Victorian street address sitting behind it, trading since 2021. That check runs to about ten seconds, which is less time than it takes to measure the damage properly.
No, not to run the business itself. Victoria's own list of every industry it licenses or registers names a nearby role, buying, selling or exchanging vehicles, and still doesn't name repairing or replacing the glass in one, under any description.
A measured government roadworthiness standard, not the driver and not whoever's paying. It sets a separate size limit for a bulls-eye or star fracture and for a crack, both measured inside the area the wipers clear, and a completed repair that leaves only a faint outline or a hairline mark still passes. Cross either limit, or lose enough of the driver's vision anywhere else on the glass, and the vehicle can't be certified roadworthy until the screen is replaced.
A $150 chip repair and a $1,200 full replacement sit at genuinely different ends of what this trade quotes, and a site that blends the two into one vague figure undersells both. Send through what you're already charging and we'll be straight about how to show it.
Scheduled, for almost all of it. A stone chip doesn't strand a car the way a flat tyre can, so most of this trade is booked around a measurement and a customer's own diary, not a race to answer the phone first.
Your own ABN carries it from the moment either one goes live. Delta's name never sits on the registration, so there's nothing to unwind if you decide to work with someone else later.
No fixed term sits underneath any of this. A note in writing ends it, and neither side owes the other an explanation for why.
A collision or a rough stretch of road rarely damages just the glass. The same call-out, and sometimes the same file, often touches more than one trade's work.
A collision that cracks a windscreen usually marks a panel too, and the same insurer file can end up covering both, even though only one of the two jobs is decided by a measured standard rather than a payer's own judgement.
See the panel beater pageA glazier repairs the same material, glass broken the same blunt way, through a building instead of a vehicle, and a completely different regime decides what has to happen to it. A house window never answers to a roadworthiness standard at all.
See the glazier pageThe same rough stretch of road that throws a stone into a windscreen can just as easily damage a tyre on the same trip, and a tyre shop answers to its own separate measured standard, not this one's diameter and length limits.
See the tyre shop pageWhether it's a small chip nowhere near the limit or a crack that's already failed the standard, tell us what's already live for you online and we'll give you a straight read on what it's actually doing.
It doesn't matter whether the job is a quick chip repair worked through Geelong's daily traffic or a full replacement booked in from Melbourne's busier arterial roads. Both go through the same door.